Privacy Policy

Effective Date: October 2024

Introduction

Nova Escapes Pty Ltd ("we," "us," "our") operates the website https://www.escapesbynova.com. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect personal information when you:

Visit our website

Book or inquire about our services

Subscribe to our newsletter

This information may include your:

Name, email address, and phone number

Payment details (processed securely via third-party payment providers)

Location and browsing data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Respond to your inquiries and bookings

Process payments securely

Provide updates about our services

Improve our website and user experience

We do not sell or share your personal information with third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse website traffic, and provide personalised content. You can adjust your cookie preferences through your browser settings.

4. Third-Party Services

We may share your data with third-party service providers, such as payment processors or analytics platforms, to facilitate our services. These providers are bound by confidentiality and are authorised to use your information solely for the agreed-upon purposes.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorised access, alteration, or disclosure. While we strive to safeguard your information, no method of transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

Access, update, or delete your personal data

Opt out of receiving marketing communications

Request clarification on how we process your data

To exercise these rights, please contact us at info@escapesbynova.com.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Nova Escapes Pty Ltd

Email: info@escapesbynova.com

Website: https://www.escapesbynova.com